| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your clients?
A: We consistently maintain high-quality products alongside competitive pricing, ensuring our partners receive maximum value and mutual benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% payable before shipment. Prior to final payment, we provide detailed product and packaging images for your review.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, giving you flexibility in choosing what best suits your needs.
Q4. What is your typical delivery timeline?
A: Typically, delivery occurs within 15 to 30 days following receipt of your advance payment. The precise timeframe is contingent upon the specific items and order quantity. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can produce items according to your samples or technical drawings, and we are equipped to create the necessary molds and fixtures.
Q6. What is your policy on samples?
A: We can provide samples; however, customers are responsible for both the sample cost and courier charges.
Q7. Do you conduct tests on your goods before they are dispatched?
A: Yes, we perform comprehensive testing on 100% of our goods to ensure quality prior to delivery.
Q8. What warranty do you offer?
A: We offer a one-year warranty, provided there is no human-induced damage.
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