Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure long-term cooperation with your business partners?
A: We prioritize maintaining exceptional product quality and offering competitive pricing to secure substantial benefits for our valued customers.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% payable prior to delivery. Rest assured, we will provide detailed photos of the products and packages for your review before you settle the balance.
Q3. What delivery terms do you offer?
A: We offer a variety of options including EXW, FOB, CFR, CIF, and DDU for your convenience.
Q4. Can you elaborate on your delivery timeline?
A: Typically, delivery occurs within 15 to 30 days post receipt of your advance payment. Exact timelines may vary based on specific items and order quantities. Q5. Are you capable of manufacturing based on samples?
A: Absolutely, we can produce according to your samples or technical drawings, and are fully equipped to create necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to provide samples, although the cost of the sample and courier services will be incurred by the customer.
Q7. Do you conduct tests on all your products before dispatch?
A: Yes, we assure 100% testing of all goods prior to delivery, ensuring quality and reliability.
Q8. What does your warranty cover and for how long?
A: We offer a one-year warranty, provided there is no damage caused by human error.