Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure long-term partnerships with your clients?
A: By consistently delivering high-quality products at competitive prices, we ensure that our clients receive immense value, fostering a mutually beneficial long-term relationship.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% due prior to delivery. Rest assured, we provide detailed photos of the products and packaging for your review before the final payment.
Q3. Which delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to cater to your specific logistical needs.
Q4. What can you tell us about your delivery timelines?
A: Typically, delivery takes between 15 to 30 days after we receive your advance payment. The exact timeframe depends on the specifics of your order and its quantity. Q5. Can you manufacture according to supplied samples?
A: Certainly, we can manufacture products based on your samples or technical drawings, and we're equipped to create molds and fixtures as required.
Q6. What is your policy regarding samples?
A: We can provide samples, though the cost of samples and shipping is borne by the customer.
Q7. Do you conduct tests on all goods prior to shipment?
A: Absolutely, we undertake comprehensive testing of all goods to ensure they meet our quality standards before they leave our facilities.
Q8. What warranty do you offer?
A: We offer a one-year warranty, provided there is no damage caused by misuse or human error.