Frequently Asked Questions (FAQ):
Q1: How do you ensure a prosperous and enduring partnership with your clients?
A: We commit to maintaining top-notch quality and competitive pricing, ensuring our clients derive maximum value and benefits.
Q2. What are the payment terms that you offer?
A: We require a 30% deposit via T/T, with the remaining 70% due prior to shipment. We will provide images of the products and packaging
before you settle the remaining balance.
Q3. What delivery terms do you provide for selection?
A: We offer various delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4. What is the estimated delivery timeline for orders?
A: Typically, delivery occurs 15 to 30 days post receipt of advance payment. The exact timeline is contingent on the order specifics and
the quantity. Q5. Are you capable of manufacturing based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings, and we have the capability to create necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples; however, customers must cover the sample and courier costs.
Q7. Do you conduct testing on all products prior to dispatch?
A: Indeed, we perform a comprehensive 100% test on all products before they are shipped.
Q8. What does your warranty encompass?
A: We offer a one-year warranty, provided there is no human-inflicted damage.
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