| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize building enduring partnerships by consistently delivering top-tier product quality and offering competitive pricing. This strategy ensures our partners continue to reap substantial benefits, fostering a loyal and prosperous business relationship.
Q2. What are your payment terms?
A: Our payment terms are structured as a 30% deposit via T/T, with the balance of 70% payable before the delivery of your order. To assure transparency and trust, we provide high-resolution images of your products and their packaging for your approval prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a versatile range of delivery terms including EXW, FOB, CFR, CIF, and DDU. This flexibility is designed to accommodate the diverse shipping needs of our global clientele, ensuring a seamless and tailored delivery experience.
Q4. Can you provide details about your delivery timeline?
A: Our typical delivery timelines span from 15 to 30 days after receiving your advance payment. The precise delivery schedule is dependent on the specific items ordered and the quantity. We are committed to keeping you informed of your order's progress every step of the way. Q5. Can you manufacture based on samples?
A: Certainly! We excel in producing goods according to your samples or technical drawings. Our state-of-the-art facilities are equipped to create any necessary molds and fixtures, ensuring precise replication and high-quality outcomes.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to our prospective clients. Please note that the cost of samples and courier charges will be the responsibility of the customer, demonstrating our commitment to transparency and mutual trust.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, quality is our hallmark. We conduct rigorous 100% testing on all products before dispatch to ensure they meet our high standards and your expectations, guaranteeing that only top-quality goods are delivered.
Q8. What does your warranty cover?
A: Our comprehensive warranty covers a full year from purchase, providing peace of mind and assurance in the durability and reliability of our products, as long as the damage is not due to human actions.
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