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Q1: How do you cultivate enduring business partnerships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are unwavering in our commitment to upholding the highest quality standards. By combining top-tier craftsmanship with competitive pricing, we ensure that our clients enjoy unparalleled benefits, fostering long-term and fruitful business relationships.
Q2. What are your accepted payment terms?
A: We operate with a transparent and straightforward payment system. A 30% deposit is requested via T/T to initiate production, with the remaining 70% payable prior to shipment. For your peace of mind, we provide comprehensive photographs detailing your products and their packaging before the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a diverse array of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU, providing flexibility and convenience in your procurement process.
Q4. What is your estimated delivery timeline?
A: Our streamlined processes ensure delivery within 15 to 30 days after receiving your advance payment. The precise timeline, meticulously tailored to your order's specifications and volume, guarantees timely satisfaction. Q5. Can you manufacture items based on samples?
A: Absolutely! We specialize in crafting products tailored to your specifications, using your samples or detailed technical drawings. Our expert team will develop the required molds and fixtures to bring your vision to life.
Q6. Could you outline your sample policy?
A: We are pleased to offer samples to our clients. Do note that the cost of the sample and courier charges are incurred by the customer. This policy ensures you can evaluate our quality before proceeding with bulk orders.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Indeed, Shandong Fulong Electric Vehicle Co., Ltd. prides itself on quality assurance. We conduct exhaustive testing on every single item, ensuring they meet our stringent standards before they are dispatched to you.
Q8. What are the details of your warranty coverage?
A: We confidently offer a one-year warranty on our products, protecting against any defects, provided there is no damage caused by misuse or human error. This assurance underscores our dedication to quality and customer satisfaction.