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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are wholeheartedly dedicated to maintaining superior product quality alongside remarkably competitive pricing, ensuring our esteemed clients revel in exceptional benefits and a mutually rewarding partnership.
Q2. What are your terms of payment?
A: Our payment structure requires a 30% T/T deposit upfront, with the remaining 70% balance due prior to the dispatch of your order. We ensure transparency and provide comprehensive product and packaging photographs
before the final payment is completed.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a diverse array of delivery terms tailored to meet our clients' needs, including EXW, FOB, CFR, CIF, and DDU, giving you flexibility and convenience in your choice.
Q4. How do you manage your delivery timelines?
A: Our efficient delivery process typically spans 15 to 30 days following receipt of advance payment, though the exact timeline may vary based on the order's specific details and
volume. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we excel at manufacturing products that align with your samples or technical drawings, and we are equipped with the expertise to develop necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide samples for your evaluation; however, to facilitate this, the sample cost and courier charges must be borne by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Certainly, we are committed to quality assurance and ensure that 100% of our products undergo rigorous testing to guarantee excellence before they are dispatched.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a comprehensive one-year warranty, provided that there is no damage caused by human interference, ensuring peace of mind with your purchase.