Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you cultivate long-term business relationships with your partners?
A: We ensure enduring partnerships by consistently delivering products of superior quality at competitive prices, allowing our customers to reap significant benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit up front, with the remaining 70% payable before shipment. Prior to final payment, we provide detailed photographs of the products and packaging to ensure transparency.
Q3. What delivery terms do you offer for selection?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your logistical needs.
Q4. Can you provide information on your delivery timeframes?
A: Typically, delivery will occur within 15 to 30 days following receipt of your advance payment. The exact timeline is contingent upon the specific items and order quantity. Q5. Are you able to manufacture based on samples?
A: Absolutely, we have the capability to produce goods in accordance with your samples or technical drawings, and can create the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, the sample and courier costs must be borne by the customer.
Q7. Do you conduct testing on all goods prior to dispatch?
A: Yes, we ensure that 100% of our products undergo rigorous testing before delivery to maintain our high standards.
Q8. What are the details of your warranty policy?
A: We offer a warranty spanning one year, provided there is no human-inflicted damage to the product.