| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We consistently maintain superior product quality combined with highly competitive pricing, ensuring our clients experience significant benefits and utmost satisfaction.
Q2. What are your accepted terms of payment?
A: Our payment terms are simple and reliable: a 30% T/T in advance as a deposit, with the remaining 70% payable before shipment. To offer peace of mind, we send detailed photographs of the products and packaging for your review prior to settling the balance.
Q3. Which delivery terms do you offer for your customers to choose from?
A: We offer a versatile range of delivery terms including EXW, FOB, CFR, CIF, and DDU. This flexibility ensures we can tailor solutions to best meet your unique logistical needs.
Q4. Can you describe your delivery timelines?
A: Typically, our efficient process requires 15 to 30 days after receiving your advance payment to process and dispatch orders. However, precise delivery schedules depend on the specific items and order quantities, allowing us to provide timely solutions tailored to your requirements.
A: Absolutely, we possess the expertise to fabricate products tailored to your needs based on samples or technical drawings, and our advanced capabilities allow us to develop the necessary molds and fixtures efficiently.
Q6. What is your policy regarding samples?
A: We can provide samples for your evaluation; however, the cost of the sample and courier charges is borne by the customer. This ensures you receive a product preview to align with your expectations.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, we conduct rigorous and comprehensive testing on 100% of our products to ensure they meet our stringent quality standards before delivery, guaranteeing peace of mind with every purchase.
Q8. What does your warranty entail?
A: Our warranty offers a full year of coverage, provided there is no damage from misuse or human error. This comprehensive warranty underscores our commitment to quality and customer satisfaction.
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