Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We consistently maintain superior product quality coupled with competitive pricing, ensuring our clients enjoy substantial benefits and lasting satisfaction. Our commitment to excellence allows us to forge strong, enduring partnerships that thrive over time.
Q2. What are your accepted terms of payment?
A: Our payment terms are tailored for convenience, with 30% T/T in advance as a deposit, followed by the remaining 70% payable prior to shipment. To enhance transparency and trust, we provide comprehensive photographs of the products and their packaging for your review before you finalize the balance.
Q3. Which delivery terms do you offer for your customers to choose from?
A: We offer a versatile array of delivery options tailored to meet your logistical needs, including EXW, FOB, CFR, CIF, and DDU, providing you the flexibility to choose the most suitable arrangement.
Q4. Can you describe your delivery timelines?
A: Typically, we require 15 to 30 days after receiving your advance payment to process and dispatch orders, ensuring efficient and timely delivery. However, the precise delivery schedule depends on the specific items and order quantities, allowing us to accommodate your unique requirements.
A: Absolutely, we are fully equipped to fabricate products based on your samples or technical drawings. Our capabilities include developing the necessary molds and fixtures, ensuring that we can meet your precise specifications with precision and expertise.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples for your evaluation. However, customers are responsible for the cost of the sample and courier charges. This allows you to assess our high-quality products firsthand with minimal upfront investment.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, indeed. We perform rigorous and thorough testing on 100% of our products to verify they meet our stringent quality standards prior to delivery. This commitment to quality underscores our dedication to delivering excellence and reliability.
Q8. What does your warranty entail?
A: We offer a comprehensive one-year warranty, providing peace of mind and security, as long as there is no damage caused by misuse or human error. This warranty reflects our confidence in the durability and performance of our products.