Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We maintain exceptional quality in our products and ensure competitive pricing, creating a win-win scenario for our customers and fostering lasting business partnerships.
Q2. What are your terms of payment?
A: Our payment terms include a 30% T/T deposit, with the remaining 70% due before dispatch. Rest assured, we provide photos of the products and packaging prior to you finalizing the balance payment.
Q3. What are your available terms of delivery?
A: You can select from a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, ensuring flexibility and convenience to suit your logistical needs.
Q4. How about your delivery time?
A: Typically, delivery occurs within 15 to 30 days after receipt of your advance payment. However, the exact timeline is contingent upon the specific items and quantities in your order. Q5. Can you produce according to the samples?
A: Absolutely, we can craft products based on your samples or technical drawings. Our capabilities include constructing the necessary molds and fixtures to bring your design to life.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, customers are responsible for covering the cost of the sample and any associated courier fees.
Q7. Do you test all your goods before delivery?
A: Yes, we ensure the utmost quality by conducting comprehensive tests on 100% of our goods before they are delivered to you.
Q8. How about your warranty?
A: We are proud to offer a one-year warranty on our products, provided there is no human-inflicted damage, giving you peace of mind in your purchase.