Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions:
Q1: How do you ensure our business partnership thrives over the long term?
A: We are dedicated to sustaining long-term business alliances by upholding superior product quality and offering remarkably competitive pricing. This strategy ensures our partners consistently gain value, nurturing a lasting and mutually beneficial relationship.
Q2. What are your payment terms?
A: Our payment terms are designed for clarity and ease: a 30% deposit via T/T is required, with the balance of 70% due before dispatch. We prioritize transparency, providing you with detailed images of your products and packaging for your approval prior to final payment.
Q3. What delivery terms are available for selection?
A: We offer a comprehensive range of delivery options, including EXW, FOB, CFR, CIF, and DDU, to suit your specific preferences and logistical requirements seamlessly.
Q4. What is your typical delivery timeline?
A: Our standard delivery period typically spans 15 to 30 days following receipt of your advance payment. However, this timeframe may adjust based on the particular items and quantities specified in your order. Q5. Can you manufacture according to the samples provided?
A: Certainly, we possess the capability to produce items that adhere precisely to your samples or technical drawings, including the creation of bespoke molds and fixtures to align with your specifications.
Q6. What is your policy regarding samples?
A: We are delighted to provide sample products for your assessment, with the client responsible for the cost of the sample and associated courier fees.
Q7. Are all your products tested before dispatch?
A: Absolutely. We rigorously test each and every product to guarantee they meet our high standards of quality and performance before they leave our facility.
Q8. What warranty do you offer?
A: We proudly offer a comprehensive one-year warranty on our products, covering any issues that may arise, with the exception of damage caused by human factors.