| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our unwavering commitment to excellence at Shandong Fulong Electric Vehicle Co., Ltd. ensures superior product quality and competitive pricing. These core principles provide exceptional benefits for our cherished clients, fostering trust and solidifying enduring partnerships that stand the test of time.
Q2. What are your terms of payment?
A: Our payment policy is straightforward and transparent: a 30% T/T deposit is required to begin, with the remaining 70% balance settled prior to delivery. To promote utmost transparency and build confidence, we provide comprehensive visuals of both the product and packaging.
before the final payment is made.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our dedication to flexibility is reflected through a variety of delivery options. Clients can choose the most convenient terms from EXW, FOB, CFR, CIF, and DDU, allowing them to tailor the logistics to their specific needs.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are our guiding principles. Typically, delivery timelines range from 15 to 30 days after receiving the advance payment. This timeframe is adaptable to the specifics and volume of your order, ensuring a customized service experience.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we possess the capability to accurately replicate products from your samples or technical drawings. Our advanced production facilities empower us to craft precise molds and fixtures, ensuring the superior quality you anticipate.
Q6. Could you elaborate on your sample policy?
A: We offer samples to those who are interested, providing a firsthand demonstration of our product's premium quality. Please note that the cost of samples and courier fees are the client's responsibility, ensuring clarity and fairness in the process.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is the hallmark of our brand. We guarantee that 100% of our products undergo rigorous testing before dispatch, reinforcing our steadfast promise of excellence and reliability.
Q8. Can you give details about your warranty provisions?
A: We offer an all-encompassing one-year warranty on every product. This warranty covers everything except damages resulting from human actions, providing peace of mind and confidence in your investment.
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