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Q1: How do you ensure long-term partnerships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we meticulously nurture enduring partnerships by consistently delivering supreme product quality paired with competitive pricing. This strategic approach ensures our clients enjoy exceptional value, paving the way for mutual growth, which in turn fosters robust and lasting collaborations.
Q2. What are your payment terms?
A: We adopt a clear financial structure, asking for a 30% T/T deposit upfront, with the remaining 70% due before shipment. To instill utmost confidence, we provide comprehensive images of the products and their packaging prior to balance settlement.
Q3. What delivery terms do you offer for selection?
A: We present a vast array of delivery terms, including EXW, FOB, CFR, CIF, and DDU, each meticulously designed to cater to a diverse spectrum of logistical needs and personal preferences.
Q4. Can you provide details on your delivery timelines?
A: Typically, our delivery occurs within a 15 to 30-day timeframe following the receipt of your advance payment. However, precise timelines are determined by specific product features and order volume. Q5. Is custom production based on samples possible?
A: Absolutely! We excel in custom manufacturing based on your samples or technical drawings, adeptly creating precise molds and fixtures tailored to meet your specific requirements.
Q6. Can you elaborate on your sample policy?
A: We are pleased to offer samples to our valued clients. We kindly request that customers assume responsibility for the associated costs of samples and courier services.
Q7. Are all goods tested before shipment?
A: Indeed, we steadfastly uphold stringent quality standards by conducting a comprehensive 100% test on all products, ensuring impeccable quality assurance prior to delivery.
Q8. What does your warranty cover?
A: Our products are backed by a robust one-year warranty, encompassing all aspects except for damages resulting from human intervention.