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Q1: How do you ensure a long-standing partnership with our business?
A: Our commitment lies in delivering exceptional quality products at competitive prices, guaranteeing tangible benefits to our valued customers.
Q2. What are the terms of payment you offer?
A: We require a 30% T/T deposit with the remaining 70% due before shipment. To maintain transparency, we provide detailed photos of your products and their packaging prior to balance payment.
Q3. What delivery terms do you offer for selection?
A: We provide multiple delivery options including EXW, FOB, CFR, CIF, and DDU, tailoring to your needs.
Q4. What is your delivery timeline like?
A: Typically, our delivery ranges from 15 to 30 days post-receipt of your advance. The timeframe is contingent upon the specifics and volume of your order. Q5. Is it possible for you to manufacture based on samples?
A: Absolutely! We can craft products aligned with your samples or technical blueprints, creating the necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We offer samples with the condition that clients cover both the sample cost and courier charges.
Q7. Is pre-delivery testing conducted on all your products?
A: Certainly, we conduct rigorous 100% testing on all products before dispatch to ensure impeccable quality.
Q8. What does your warranty entail?
A: We extend a comprehensive one-year warranty, provided the product remains free from human-induced damages.