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Q1: How do you ensure our business becomes a long-term partnership?
A: We are dedicated to maintaining superior product quality while offering competitive pricing, ensuring our customers consistently reap benefits.
Q2. What are your terms of payment?
A: A deposit of 30% via T/T is required, with the remaining 70% to be settled before shipment. We provide visual evidence of the products and packaging
before the final payment is made.
Q3. Which delivery terms do you offer for selection?
A: We provide a range of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell us about your delivery timeline?
A: Our standard delivery time ranges from 15 to 30 days post receipt of your advance payment. The exact delivery schedule is contingent upon the specifics and
volume of your order. Q5. Are you capable of producing according to samples?
A: Absolutely, we can execute production based on your samples or technical drawings. Our capabilities include mold and fixture construction.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples; however, the sample cost and courier fees are the responsibility of the customer.
Q7. Do you perform testing on all goods prior to dispatch?
A: Indeed, we conduct thorough testing on all goods to ensure quality before they are dispatched.
Q8. What does your warranty cover?
A: We offer a one-year warranty on our products, excluding damage caused by human intervention.