Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-lasting and mutually beneficial business partnership with us?
A: By consistently delivering impeccable quality and maintaining competitive pricing, we guarantee our clients receive exceptional value and sustain a prosperous collaboration.
Q2. Could you please elaborate on your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% due before shipment. Rest assured, we provide comprehensive product and packaging photos for your review prior to settling the balance.
Q3. What delivery terms do you offer for selection?
A: We offer a range of delivery options including EXW, FOB, CFR, CIF, and DDU to suit your logistical needs.
Q4. Could you outline your delivery timeline?
A: Typically, delivery spans 15 to 30 days post-receipt of the advance payment. Actual delivery time is contingent upon your order's specifics and quantity. Q5. Are you equipped to manufacture based on samples?
A: Absolutely, we have the capability to produce according to your samples or technical drawings. We are adept at constructing the necessary molds and fixtures.
Q6. Could you detail your sample policy?
A: We do provide samples; however, customers are responsible for the sample and courier costs.
Q7. Do you perform thorough testing on all merchandise prior to delivery?
A: Certainly, we conduct rigorous 100% testing of all products to ensure they meet our high standards before delivery.
Q8.How comprehensive is your warranty coverage?
A: We are pleased to offer a one-year warranty on our products, barring any human-inflicted damages.