| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure our partnership remains strong and enduring?
A: We consistently deliver top-notch quality products coupled with highly competitive pricing, guaranteeing our customers enjoy unmatched benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before dispatch. We will provide you with detailed photographs of the products and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. Can you elaborate on your delivery timeline?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The exact delivery schedule depends on your order's specifics and quantity. Q5. Are you able to manufacture based on provided samples?
A: Certainly, we can produce according to your samples or technical drawings. We are equipped to develop the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We offer samples; however, the cost of the sample and courier must be borne by the customer.
Q7. Do you conduct tests on all products before shipment?
A: Absolutely, we perform a thorough 100% testing of all products before they leave our facilities.
Q8. Can you provide details on your warranty?
A: We offer a comprehensive one-year warranty, excluding any damages caused by mishandling.
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