| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term partnership?
A: By consistently delivering exceptional quality products and maintaining competitive prices, Shandong Fulong Electric Vehicle Co., Ltd. ensures our partners enjoy maximum benefits and business growth. Your success is our success.
Q2. What are your terms of payment?
A: Our payment structure is designed for flexibility and transparency. We require a 30% T/T deposit upfront, with the remaining 70% due before delivery. We will provide complete product and packaging photos for your review before the final balance is settled.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms to best meet your needs, including EXW, FOB, CFR, CIF, and DDU, ensuring a convenient and tailored delivery experience.
Q4. What is your delivery timeline?
A: Typically, delivery is completed within 15 to 30 days after we receive your advance payment. The precise delivery schedule may vary based on the specific items and order quantity. We strive for promptness and reliability in every order. Q5. Can you produce custom items based on samples?
A: Absolutely, we specialize in custom manufacturing based on your samples or technical drawings. Our capabilities include the creation of molds and fixtures to perfectly match your specifications.
Q6. What is your sample policy?
A: We are pleased to provide samples to ensure your satisfaction, though customers are responsible for sample and courier costs. This allows you to assess our quality standards firsthand.
Q7. Do you conduct quality tests on all products before delivery?
A: Yes, ensuring excellence and reliability is paramount. Every product undergoes a rigorous 100% quality test before leaving our facility, so you receive only the finest from us.
Q8. What is your warranty policy?
A: We are committed to your peace of mind with a one-year warranty on our products, covering non-human damages. Our dedication to quality and customer satisfaction is unwavering.
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