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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are devoted to delivering unmatched product quality and offering exceptionally competitive pricing. This strategic approach empowers our valued clients to experience significant advantages and establishes a strong base for enduring partnerships.
Q2. What are your terms of payment?
A: To facilitate smooth transactions, our payment terms are designed with a 30% T/T deposit requirement initially, followed by the balance 70% due before final dispatch. For your peace of mind, we provide comprehensive photos of the product and packaging.
prior to the completion of the remaining payment.
Q3. What delivery terms do you offer for your clients to choose from?
A: We cater to diverse delivery needs with a range of flexible options such as EXW, FOB, CFR, CIF, and DDU, ensuring our clients enjoy tailored convenience and versatility.
Q4. How do you manage your delivery timelines?
A: Our streamlined delivery process typically ranges from 15 to 30 days post receipt of your upfront payment. Nonetheless, the exact timeline is determined by the intricacies and
specific volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are adept at crafting products from your samples or technical specifications, and we specialize in developing molds and fixtures as required.
Q6. Could you elaborate on your sample policy?
A: We are pleased to provide samples to our clients; however, the expense of the sample and courier fee must be covered by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, we rigorously ensure that every single product undergoes comprehensive testing prior to dispatch, upholding our commitment to the highest quality standards.
Q8. Can you give details about your warranty provisions?
A: We confidently offer a substantial one-year warranty on our products, provided there is no damage resulting from human mishandling, guaranteeing peace of mind for our customers.