| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure a long-term partnership with our business?
A: We are committed to maintaining exceptional product quality while offering competitive pricing to ensure our clients reap substantial benefits over time.
Q2. Could you please elaborate on your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% to be settled before the shipment. To ensure transparency, we provide comprehensive photos of the products and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We provide a variety of delivery options including EXW, FOB, CFR, CIF, and DDU, allowing flexibility to suit your needs.
Q4. Can you share details regarding your delivery schedule?
A: Typically, delivery takes between 15 to 30 days post-receipt of advance payment. The exact timeline is influenced by the specific items and order quantity. Q5. Are you capable of producing according to samples provided?
A: Absolutely, we can craft products based on your samples or detailed technical drawings, and we are equipped to develop the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, customers are responsible for the cost of the sample and associated courier charges.
Q7. Do you conduct testing on all products prior to shipment?
A: Yes, we pride ourselves on conducting a 100% quality test on all items before dispatch to ensure maximum reliability.
Q8. Can you detail your warranty provisions?
A: We offer a comprehensive one-year warranty, provided there is no human-induced damage to the product.
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