Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Support payments in USD |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure a long-lasting business partnership with us?
A: We maintain superior product quality and competitive pricing, ensuring that our clients continually benefit from our offerings.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before shipment. Rest assured, we will provide you with detailed photographs of both the products and packaging prior to settling the balance.
Q3. Which delivery terms do you offer for selection?
A: Our options include EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery timeframe?
A: Typically, delivery takes between 15 to 30 days following the receipt of your advance payment. The exact delivery schedule is contingent on the specific items and quantity of your order. Q5. Can you manufacture based on provided samples?
A: Absolutely, we can produce items based on your samples or technical drawings. We are equipped to create molds and fixtures to meet your exact specifications.
Q6. Could you explain your sample policy?
A: We are happy to provide samples; however, customers are responsible for the sample cost and courier fees.
Q7. Do you conduct tests on all products before dispatch?
A: Yes, indeed! We perform thorough testing on 100% of our products to ensure quality before delivery.
Q8. What does your warranty cover?
A: We offer a one-year warranty, provided there is no damage caused by improper handling or use.