| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our strategy for sustaining enduring partnerships is a seamless fusion of excellence and value. By delivering products of unmatched quality at competitive prices, we create a win-win scenario, ensuring our partners enjoy significant advantages. This synergy strengthens our business ties, promoting a foundation grounded in mutual trust and lasting success.
Q2. What are your payment terms?
A: We provide clear and flexible payment terms tailored to ease your transactions. A 30% deposit via T/T is required to initiate your order, with the balance 70% due before dispatch. To reinforce our commitment to honesty and quality, we supply detailed product and packaging images prior to the final payment, offering you peace of mind and assurance.
Q3. What delivery terms do you offer for selection?
A: We offer an extensive suite of delivery terms including EXW, FOB, CFR, CIF, and DDU. This broad spectrum of options allows our partners to select the delivery term that perfectly aligns with their logistical preferences, ensuring a streamlined, customized shipping experience that meets their exact needs.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline ranges from 15 to 30 days after the advance payment is received. However, precise timings are subject to product specifics and order volume. We are dedicated to timely deliveries without compromising on our stringent quality measures. Q5. Can you manufacture based on samples?
A: Absolutely! We excel at crafting bespoke products based on your samples or technical drawings. Our skilled team is proficient in developing the required molds and fixtures, adeptly turning your unique designs into expertly-engineered products with unmatched precision and craftsmanship.
Q6. What is your policy on providing samples?
A: We are pleased to offer potential collaborators the chance to evaluate samples, with the cost of the sample and courier service falling to the customer. This opportunity allows you to firsthand experience our superior product quality before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we uphold a stringent quality assurance protocol, meticulously testing every product prior to dispatch. This rigorous attention to detail guarantees that our partners receive nothing short of exceptional quality, reinforcing our commitment to excellence.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides full coverage for one year, with exclusions only for damage caused by human actions. This reflects our unwavering confidence in the durability and reliability of our products, granting our esteemed customers the assurance and peace of mind they deserve.
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