| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We consistently uphold superior product quality coupled with competitive pricing. This strategy guarantees that our clients experience substantial benefits and utmost satisfaction, fostering long-term partnerships.
Q2. What are your accepted terms of payment?
A: Our payment terms are very straightforward: 30% T/T in advance as a deposit, with the remaining 70% due before shipment. We ensure transparency by providing detailed photographs of the products and their packaging for your review before you finalize the balance.
Q3. Which delivery terms do you offer for your customers to choose from?
A: We offer a versatile array of delivery options to accommodate your logistical preferences, including EXW, FOB, CFR, CIF, and DDU.
Q4. Can you describe your delivery timelines?
A: Generally, it takes us about 15 to 30 days post-receipt of your advance payment to process and dispatch orders. Nevertheless, the precise delivery schedule is dependent on the specific items and order quantities in question.
A: Absolutely, we possess the expertise to create products based on your samples or technical drawings. Furthermore, we have the capacity to develop the necessary molds and fixtures tailored to your requirements.
Q6. What is your policy regarding samples?
A: We are able to provide samples; however, the responsibility for the cost of the sample and courier charges lies with the customer.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, we diligently conduct thorough testing on 100% of our products. This ensures they comply with our stringent quality standards before they are delivered to you.
Q8. What does your warranty entail?
A: We provide an inclusive one-year warranty, encompassing any manufacturing defects, provided there is no damage resulting from misuse or human error.
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