FAQ:
Q1: How do you cultivate enduring business partnerships with your clients?
A: We steadfastly uphold the highest quality standards while offering highly competitive pricing, ensuring our clients consistently receive exceptional benefits and value. Our dedication to excellence lays the foundation for long-lasting and mutually rewarding relationships.
Q2. What are your accepted payment terms?
A: We operate with a flexible payment structure, requiring a 30% deposit via T/T, with the remaining 70% to be settled before shipment. To ensure complete transparency and peace of mind, we provide comprehensive photographs of your products and their packaging prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms are versatile, including EXW, FOB, CFR, CIF, and DDU, allowing you to select the option that best suits your logistical needs.
Q4. What is your estimated delivery timeline?
A: Typically, we estimate a delivery time of 15 to 30 days after receipt of your advance payment. This timeline is adaptable and can vary based on the specific details and volume of your order, ensuring we meet your unique requirements. Q5. Can you manufacture items based on samples?
A: Absolutely, we are equipped to craft products inspired by your samples or technical drawings. Our skilled team can develop all necessary molds and fixtures, ensuring precise and quality production tailored to your specifications.
Q6. Could you outline your sample policy?
A: We are pleased to offer sample products to our esteemed clients; however, customers are kindly asked to bear the costs of both the sample and courier services, enabling us to maintain premium service standards.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Indeed, we conduct thorough and meticulous testing on 100% of our goods, ensuring unparalleled quality assurance and peace of mind before dispatch to our valued clients.
Q8. What are the details of your warranty coverage?
A: We proudly offer a comprehensive one-year warranty period on our products, provided there is no damage caused by human actions, assuring our commitment to quality and customer satisfaction post-purchase.
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