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Q1: How do you ensure a long-lasting business relationship with us?
A: We prioritize maintaining exceptional quality and offer competitive pricing to guarantee our customers gain maximum benefit.
Q2. What are your payment terms?
A: Our payment terms include a 30% deposit via T/T, with the remaining 70% to be settled before shipment. We provide detailed photos
of the products and packaging for your approval before the final payment.
Q3. Which delivery terms do you offer for selection?
A: We offer a variety of delivery terms: EXW, FOB, CFR, CIF, DDU.
Q4. What is your expected delivery timeline?
A: Our standard delivery window ranges from 15 to 30 days following receipt of your advance payment. Actual delivery times
depend on the order specifics and quantities. Q5. Can you manufacture based on samples?
A: Absolutely, we can produce items from your samples or technical drawings, crafting necessary molds and fixtures as required.
Q6. What is your policy regarding samples?
A: We provide samples; however, customers must cover both the sample and courier costs.
Q7. Do you conduct pre-delivery testing on all goods?
A: Yes, every product undergoes a thorough 100% testing process prior to delivery to ensure quality.
Q8. What warranty do you offer?
A: We include a one-year warranty on our products, excluding cases of human-caused damage.