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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are steadfastly dedicated to maintaining superior product quality and offering competitive pricing, empowering our esteemed clients to relish outstanding benefits and fostering enduring partnerships.
Q2. What are your terms of payment?
A: Our payment structure involves a 30% T/T deposit, with the remaining 70% to be settled before the dispatch of goods. We ensure to provide comprehensive product and packaging photos
ahead of the final payment to guarantee transparency and assurance.
Q3. What delivery terms do you offer for your clients to choose from?
A: We offer a broad spectrum of delivery terms for your convenience, including EXW, FOB, CFR, CIF, and DDU, tailoring to your specific logistical needs.
Q4. How do you manage your delivery timelines?
A: Our efficient delivery process typically spans 15 to 30 days post receipt of your advance payment. The precise timeframe is dependent on the intricacies and
volume of your order, allowing us to provide a customized and timely service. Q5. Are you capable of producing goods based on samples?
A: Certainly, we are fully equipped to manufacture products from your samples or technical drawings, and possess the expertise to construct molds and fixtures tailored to your specifications.
Q6. Could you elaborate on your sample policy?
A: We are delighted to offer samples to our clients. However, the cost associated with the sample and the courier service must be borne by the customer to facilitate this service.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, we mandate that 100% of our products undergo rigorous testing prior to delivery, ensuring the highest standards of quality and reliability.
Q8. Can you give details about your warranty provisions?
A: We take pride in offering a comprehensive one-year warranty, provided there is no damage caused by improper use, ensuring peace of mind with our products.