| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to nurturing enduring partnerships by ensuring the highest quality of goods alongside competitive pricing, so our esteemed customers reap continuous benefits.
Q2. What is your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% payable before dispatch. Rest assured, we provide detailed images of the products and packaging prior to settling the final balance.
Q3. What is your terms of delivery for you to select?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most convenient option.
Q4. How about your delivery time?
A: Typically, delivery spans 15 to 30 days from the receipt of your advance payment. The precise timeline is contingent upon the specific items and order volume. Q5. Can you produce according to the samples?
A: Absolutely, we can produce based on your samples or technical drawings, and we have the capability to construct the necessary molds and fixtures to meet your exact requirements.
Q6. What is your sample policy?
A: While we are pleased to offer samples, the associated costs, including the sample and courier fees, will need to be covered by the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we uphold rigorous quality standards and conduct thorough tests on 100% of our products before they leave our facility, ensuring that only the best reach our customers.
Q8.How about your warranty?
A: We proudly offer a one-year warranty on our Versatile Electric Bicycle 350W with Rear Hub Motor for Adults, provided there is no human-inflicted damage, ensuring your peace of mind.
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