| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions (FAQ):
Q1: What strategies do you employ to foster long-term business relationships?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining superior quality in our products while offering competitive pricing, ensuring that our valued customers reap substantial benefits.
Q2. What are the terms of payment that you offer?
A: We require a deposit of 30% via T/T, with the remaining 70% payable before shipment. We ensure transparency by providing you with product and package photographs prior to the final payment.
Q3. Could you elaborate on the delivery terms available for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility to meet your logistical needs.
Q4. What should customers expect in terms of delivery timelines?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. However, this can vary based on the specific items and order volume. Q5. Do you offer production services based on samples?
A: Absolutely, we can craft products according to your samples or technical drawings. Our capabilities include mold and fixture creation to meet your specifications.
Q6. Could you explain your policy regarding samples?
A: We do provide samples, but the cost of the sample and the courier service will be the responsibility of the customer.
Q7. Is there a quality assurance process before goods are dispatched?
A: Yes, we conduct comprehensive testing on all our products to ensure 100% quality assurance before delivery.
Q8. What warranty terms do you offer with your products?
A: Our products come with a one-year warranty, provided there is no human-inflicted damage, ensuring peace of mind with your purchase.
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