| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure our business relationship flourishes over the long term?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining exceptional product quality coupled with competitive pricing, ensuring our valued customers consistently enjoy significant benefits.
Q2: What are your payment terms?
A: We require a 30% T/T deposit upon order confirmation, with the remaining 70% due prior to delivery. Rest assured, we will provide comprehensive photographs of the products and packaging before you remit the final payment.
Q3: What delivery terms do you offer for selection?
A: We offer a range of flexible delivery options including EXW, FOB, CFR, CIF, and DDU to cater to your specific logistical requirements.
Q4: What can you tell me about your delivery timeline?
A: Typically, after receiving your advance payment, our delivery time spans 15 to 30 days. However, this can vary depending on the item specifics and the order quantity. Q5: Can you manufacture based on samples?
A: Absolutely! We can produce items according to your samples or technical drawings, and we're equipped to fabricate the necessary molds and fixtures.
Q6: What is your policy on samples?
A: We do provide samples; however, customers are responsible for covering both the sample and courier costs.
Q7: Do you conduct tests on all products before dispatch?
A: Yes, we ensure 100% testing of all our products to guarantee they meet our stringent quality standards prior to delivery.
Q8: What warranty do you offer?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human actions.
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