| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ):
Q1: What strategies do you use to foster long-term business partnerships?
A: We are committed to maintaining exceptional quality and competitive pricing. This ensures our clients consistently reap benefits and maximize their return on investment.
Q2. What are your payment terms?
A: Our payment terms involve a 30% deposit via T/T, with the remaining 70% due prior to shipment. Rest assured, we provide comprehensive photos of the products and their packaging before the final balance is settled.
Q3. What delivery terms do you offer for our convenience?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU, catering to diverse shipping preferences.
Q4. Can you provide details on your delivery schedule?
A: Typically, after receiving your advance payment, our delivery takes between 15 to 30 days. However, this can vary based on the specific items and quantity ordered. Q5. Is custom production available based on samples?
A: Absolutely, we can craft products tailored to your samples or detailed technical drawings. Our expertise extends to creating the necessary molds and fixtures for your bespoke needs.
Q6. Could you explain your sample policy?
A: We do offer samples. Please note that the cost of samples and courier charges are to be borne by the customer.
Q7. Is there a testing protocol for all products before shipment?
A: Yes, our rigorous quality assurance includes 100% testing of all goods prior to delivery to ensure they meet our high standards.
Q8. What is the scope of your warranty?
A: We offer a comprehensive one-year warranty on our products, excluding any damage resulting from human error.
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