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Q1: How do you ensure our business partnership lasts for the long term?
A: We consistently uphold superior product quality coupled with highly competitive pricing, ensuring that our customers continuously reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable prior to delivery. We will provide you with detailed photographs of the products and their packaging before you settle the final balance.
Q3. What delivery terms do you offer for your selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your typical delivery timeframe?
A: Typically, our delivery ranges from 15 to 30 days following receipt of your advance payment. The exact delivery schedule is contingent upon the specific items and quantity of your order. Q5. Are you able to produce based on provided samples?
A: Absolutely, we can manufacture items based on your samples or technical drawings, and we're fully equipped to create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples; however, customers are responsible for both the sample and courier costs.
Q7. Do you conduct testing on all goods prior to shipment?
A: Yes, we perform comprehensive testing on 100% of our products before they are shipped.
Q8. What does your warranty cover?
A: We offer a one-year warranty, provided there is no damage caused by human error.