| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are deeply committed to forging enduring partnerships through our steadfast dedication to delivering products of unparalleled quality coupled with highly competitive pricing. This winning combination not only ensures consistent, substantial benefits for our esteemed partners but also lays a strong foundation for a lasting, trust-driven business alliance aimed at mutual prosperity.
Q2. What are your payment terms?
A: We have crafted our payment terms to be both transparent and highly convenient for our partners. To commence the process, a 30% deposit via T/T is required, with the balance of 70% expected before shipment. To reinforce our unwavering commitment to quality, we provide comprehensive imagery of the products and packaging prior to the final payment, ensuring complete confidence and satisfaction.
Q3. What delivery terms do you offer for selection?
A: Recognizing the unique needs of our partners, we offer an extensive array of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This versatility ensures that our partners enjoy the utmost flexibility, empowering them to select the shipping solution that seamlessly aligns with their logistical needs and operational preferences.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline spans 15 to 30 days post-receipt of your advance payment, with the exact schedule tailored to the specific items and order volume. You can rest easy knowing that we prioritize timely delivery without compromising on our stringent quality standards. Q5. Can you manufacture based on samples?
A: Certainly, we excel in custom production based on your samples or technical specifications. Our skilled team is adept at crafting precise molds and fixtures, bringing your unique concepts to life with exceptional accuracy and craftsmanship.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to our prospective partners, although the costs for samples and courier services are to be borne by the customer. This initiative allows you to personally assess the premium quality of our products before proceeding with a larger commitment.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we implement a stringent quality assurance protocol, wherein 100% of our products are subjected to comprehensive testing prior to dispatch. This meticulous attention to detail ensures that our partners are consistently receiving products of the highest caliber.
Q8. What does your warranty cover?
A: Our robust warranty provides full coverage for one year, except for damages arising from human actions. This comprehensive measure underscores our confidence in the durability and reliability of our products, offering peace of mind and assurance to our valued clients.
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