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Q1: How do you ensure long-term cooperation with your business partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are dedicated to fortifying long-lasting partnerships by consistently delivering outstanding quality coupled with competitive pricing, ensuring our associates enjoy enduring advantages.
Q2. What are your payment terms?
A: Our structured payment terms require a 30% T/T deposit, with the balance of 70% settled prior to delivery. Before the final balance is due, we provide detailed photographs of the products and their packaging to assure you of our commitment to quality.
Q3. What delivery terms do you offer for selection?
A: We offer an array of flexible delivery terms for your convenience, including EXW, FOB, CFR, CIF, and DDU, tailored to meet your logistical needs.
Q4. What is your estimated delivery time?
A: Our estimated delivery timeframe is generally between 15 to 30 days once we receive your advance payment. The precise timeline is contingent upon the specific items and order quantity. Q5. Are you able to manufacture products based on samples?
A: Indeed, we possess the capability to manufacture products precisely following your samples or technical drawings. Our advanced facilities are equipped to develop the necessary molds and fixtures to meet your exacting standards.
Q6. What is your policy regarding samples?
A: We are delighted to offer samples; however, we kindly require customers to bear the costs associated with the sample and courier services.
Q7. Do you conduct tests on all your products before delivery?
A: Absolutely, we uphold a stringent 100% testing protocol, ensuring all products meet our high standards of quality before they are dispatched.
Q8. What type of warranty do you offer?
A: We provide a robust one-year warranty on all our products, assuring quality and reliability, provided there is no damage caused by improper handling.