| Customization: | Available |
|---|---|
| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ
Q1: How do you make our business as long-time cooperation?
A: We ensure enduring partnerships by maintaining exceptional product quality and offering competitive pricing, ensuring our clients reap substantial benefits.
Q2. What are your terms of payment?
A: Our payment terms require a 30% T/T deposit, with the remaining 70% payable before delivery. We provide detailed product and packaging photos for your review
prior to finalizing the balance payment.
Q3. What are your delivery terms available for selection?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate various shipping needs.
Q4. What is your delivery timeline?
A: Typically, we fulfill orders within 15 to 30 days post receipt of advance payment. The exact timeline depends on the specific products and
quantities ordered. Q5. Can you manufacture according to samples?
A: Absolutely, we can tailor production to your samples or technical drawings, including custom mold and fixture development.
Q6. What is your sample policy?
A: We are pleased to provide samples, with the cost of the sample and courier services borne by the customer.
Q7. Do you conduct tests on all goods prior to dispatch?
A: Yes, we rigorously test 100% of our products to guarantee quality before they are dispatched.
Q8. What does your warranty cover?
A: We offer a comprehensive one-year warranty, excluding damage caused by human error.
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