FAQ:
Q1: How do you cultivate enduring business partnerships with your clients?
A: We are committed to upholding the highest quality standards while offering competitive pricing, ensuring our clients consistently reap superior benefits. This dedication fosters long-lasting partnerships built on mutual trust and satisfaction.
Q2. What are your accepted payment terms?
A: Our payment terms are set at a 30% deposit via T/T, with the remaining 70% balance required before shipment. To foster transparency and reassurance, we provide detailed photographs of your products and their packaging before the balance is settled.
Q3. What delivery terms do you offer for selection?
A: We offer a versatile range of delivery terms including EXW, FOB, CFR, CIF, and DDU, allowing you the flexibility to choose what best suits your logistical needs.
Q4. What is your estimated delivery timeline?
A: Our delivery timeline generally spans from 15 to 30 days after receiving your advance payment. The precise timeline is influenced by the specifics and volume of your order, ensuring timely and efficient service. Q5. Can you manufacture items based on samples?
A: Absolutely, we are equipped to fabricate products using your samples or technical drawings, developing the necessary molds and fixtures to meet your exact specifications.
Q6. Could you outline your sample policy?
A: We are pleased to offer samples to our customers, though we kindly ask that both the sample and courier costs be borne by the customer.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Indeed, we conduct thorough and rigorous testing on 100% of our goods to ensure they meet our stringent quality assurance standards before they are dispatched.
Q8. What are the details of your warranty coverage?
A: We provide a comprehensive one-year warranty period on our products, contingent upon there being no human-induced damage, ensuring peace of mind and reliable service.
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