FAQ:
Q1: How do you ensure long-term partnerships with your business associates?
A: We are committed to maintaining superior quality and offering competitive pricing to guarantee that our valued clients continually benefit from our products.
Q2. What payment terms do you offer?
A: We require a 30% deposit via T/T, with the remaining 70% payable before dispatch. Prior to remitting the balance, we will provide comprehensive photos of the products and packaging for your review.
Q3. What delivery terms are available for selection?
A: We offer a variety of delivery terms, including EXW, FOB, CFR, CIF, and DDU, to best suit your requirements.
Q4. What can you share about your delivery timeline?
A: Typically, our delivery timeframe spans from 15 to 30 days following the receipt of your advance payment. The exact duration is subject to the specific items and order quantity. Q5. Can you manufacture based on provided samples?
A: Absolutely, we have the capability to produce items based on your samples or detailed technical drawings, and we can also construct molds and fixtures as necessary.
Q6. Could you elaborate on your sample policy?
A: We can provide samples; however, the cost of the sample and the courier service must be covered by the customer.
Q7. Do all your products undergo testing before dispatch?
A: Yes, we conduct thorough testing on 100% of our products to ensure quality before they are delivered.
Q8. What does your warranty cover?
A: Our products come with a one-year warranty, provided there is no damage due to human interference.
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