| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term partnerships with your clients?
A: We prioritize maintaining superior quality in our goods while keeping prices competitive, ensuring our valued customers always enjoy substantial benefits.
Q2. What are the payment terms you offer?
A: Our terms are 30% T/T as a deposit, with the remaining 70% required before delivery. To maintain transparency, we provide photos of the products and packaging prior to the final payment.
Q3. Which delivery terms can you accommodate?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, catering to your specific logistical needs.
Q4. What does your delivery timeline look like?
A: Typically, delivery spans 15 to 30 days post-advance payment receipt. The exact timeframe is contingent upon the specific items and order quantities. Q5. Are you capable of producing items based on samples?
A: Absolutely, we can manufacture using your samples or technical drawings, crafting the necessary molds and fixtures with precision.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples, though the customer is responsible for both the sample and courier costs.
Q7. Do you conduct tests on all products before dispatch?
A: Indeed, a comprehensive 100% testing protocol is conducted on all products before they leave our facility, ensuring quality assurance.
Q8. What warranty coverage do you offer?
A: We proudly offer a one-year warranty, provided there is no human-induced damage, underscoring our commitment to quality and customer satisfaction.
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