| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our approach to fostering durable partnerships is anchored in delivering unparalleled product excellence combined with highly competitive pricing. This strategic synergy enables our partners to continually reap substantial rewards, thereby nurturing a lasting business alliance built on unwavering trust and shared prosperity.
Q2. What are your payment terms?
A: We offer transparent and straightforward payment terms, commencing with a 30% deposit via T/T. The balance of 70% is settled prior to shipment. To underscore our dedication to quality, we provide comprehensive photographs of the products and their packaging before the final payment is executed.
Q3. What delivery terms do you offer for selection?
A: We accommodate diverse shipping requirements by offering a versatile selection of delivery terms, including EXW, FOB, CFR, CIF, and DDU. This flexibility empowers our partners to choose the option that best aligns with their logistical needs and preferences.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline spans 15 to 30 days following receipt of your advance payment, contingent upon item specifications and order volume. We are dedicated to ensuring swift delivery while maintaining the highest standards of quality. Q5. Can you manufacture based on samples?
A: Absolutely, we pride ourselves on custom production crafted from your samples or technical drawings. Our expert team excels in developing the necessary molds and fixtures to bring your unique ideas to life with precision and expertise.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to prospective partners, with costs for samples and courier fees borne by the customer. This opportunity allows you to experience our exceptional product quality firsthand, providing confidence before proceeding with a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we adhere to a rigorous quality assurance protocol, ensuring 100% of our products undergo thorough testing prior to dispatch. This meticulous scrutiny ensures our partners receive only the highest quality products.
Q8. What does your warranty cover?
A: Our extensive warranty offers one full year of coverage, excluding damage stemming from human actions. This comprehensive assurance reflects our confidence in the durability and dependability of our products, offering peace of mind to our valued customers.
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