| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we cultivate enduring alliances by marrying superior product quality with competitive pricing. This dynamic duo ensures that our partners enjoy substantial gains, nurturing a business relationship that not only endures but flourishes, grounded in mutual trust and shared achievements.
Q2. What are your payment terms?
A: We present clear and customer-friendly payment terms: initiating with a 30% deposit via T/T to launch your order, with the remaining 70% due prior to shipment. To reinforce our promise of quality, we provide you with comprehensive product and packaging images before you process the final payment, ensuring transparency and assurance at every step.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms are designed to suit diverse logistical needs, offering EXW, FOB, CFR, CIF, and DDU options. This flexibility enables our partners to select the ideal delivery framework, ensuring a smooth and customized shipping journey that aligns perfectly with their strategic objectives.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline ranges from 15 to 30 days post receipt of your deposit, though precise delivery is contingent upon product details and order size. We are committed to achieving timely deliveries while steadfastly upholding our stringent quality benchmarks. Q5. Can you manufacture based on samples?
A: Absolutely! We excel in crafting bespoke products from your samples or technical drawings. Our skilled team is proficient in fabricating the necessary molds and fixtures, adeptly bringing your unique concepts to life with exceptional precision and craftsmanship.
Q6. What is your policy on providing samples?
A: We gladly offer samples to prospective partners, though the costs for both the sample and delivery are the customer's responsibility. This allows you to personally verify our unparalleled product quality before committing to a larger purchase.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, each product is subjected to a stringent quality control regimen, undergoing exhaustive testing before departing our facility. This meticulous process guarantees that our partners receive products of the highest caliber.
Q8. What does your warranty cover?
A: Our extensive warranty provides full coverage for one year, with exclusions only for damage caused by human actions. This reflects our confidence in the durability and reliability of our products, offering our esteemed customers the assurance they deserve.
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