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Q1: How do you cultivate enduring business partnerships with your clients?
A: We are committed to upholding the pinnacle of quality standards while delivering competitive pricing. This ensures our clients consistently receive exceptional value and reaps superior benefits.
Q2. What are your accepted payment terms?
A: Our payment terms require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to finalizing the balance, we will furnish you with detailed photographs of your products and their packaging for your peace of mind.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your needs.
Q4. What is your estimated delivery timeline?
A: Our standard delivery timeframe spans from 15 to 30 days post-receipt of your advance payment. The precise schedule depends on the order specifics and volume. Q5. Can you manufacture items based on samples?
A: Certainly, we are fully capable of crafting products using your samples or technical drawings and can develop the required molds and fixtures as needed.
Q6. Could you outline your sample policy?
A: We are pleased to offer samples, although the responsibility for covering both the sample and courier costs falls on the customer.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Absolutely, we conduct an exhaustive inspection on 100% of our goods to ensure they meet our stringent quality assurance standards before they are dispatched.
Q8. What are the details of your warranty coverage?
A: Our products come with a one-year warranty, ensuring peace of mind, provided there is no damage inflicted by human activity.