






FAQ
Q1: How do you establish long-term cooperation with our business?
A: By maintaining top-tier quality and competitive pricing, we ensure that our valued customers enjoy maximum benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before delivery. We will provide you with product and packaging photos
for your review before you settle the balance.
Q3. What delivery terms do you offer for selection?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU.
Q4. Can you elaborate on your delivery timeline?
A: Typically, delivery takes 15 to 30 days following advance payment. The precise timeline is contingent upon the items and
order quantity. Q5. Are you able to produce items based on samples?
A: Absolutely, we can craft products from your samples or technical blueprints, and we can develop the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples, though customers are responsible for the sample and courier costs.
Q7. Do you conduct tests on all goods prior to delivery?
A: Indeed, we perform rigorous tests on 100% of our goods to ensure quality before dispatch.
Q8. What does your warranty cover?
A: We offer a one-year warranty, provided there is no human-induced damage.