Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We strive to forge enduring partnerships by consistently offering top-notch product quality combined with highly competitive pricing, ensuring our customers reap the rewards.
Q2. What are your terms of payment?
A: Our payment terms are designed for your convenience: a 30% T/T deposit upfront, with the remaining 70% payable before delivery. To assure transparency and your satisfaction, we provide comprehensive photos of your products and their packaging before you settle the final balance.
Q3. What delivery terms do you offer for your selection?
A: We offer a variety of delivery terms tailored to your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. Could you provide details on your delivery time?
A: Typically, our delivery timeline ranges from 15 to 30 days post-receipt of your advance payment. However, please note that the exact delivery schedule is subject to the specifics of your order, such as the type and quantity of items requested. Q5. Is it possible for you to produce items based on samples?
A: Absolutely, we can craft products according to your samples or technical drawings. Our capabilities include mold and fixture construction to meet your exact specifications.
Q6. Could you elaborate on your sample policy?
A: We are pleased to provide samples; however, customers are responsible for the sample and courier costs. Your understanding and cooperation are appreciated.
Q7. Do you conduct tests on all your goods before delivery?
A: Yes, indeed. We ensure 100% rigorous testing of all goods prior to dispatch, guaranteeing quality and reliability.
Q8. What can you tell us about your warranty?
A: We offer a one-year warranty, provided there is no damage attributable to human error, ensuring peace of mind with your purchase.