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Q1: How do you ensure our business partnership flourishes over the long term?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are dedicated to delivering top-tier quality and maintaining competitive pricing strategies. This ensures that our esteemed customers consistently enjoy significant benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before dispatch. To ensure transparency and your peace of mind, we provide detailed photographs of the products and packaging prior to final payment.
Q3. What delivery terms are available for selection?
A: We offer a wide range of delivery options, including EXW, FOB, CFR, CIF, and DDU, allowing you to choose the one that best suits your needs.
Q4. How prompt is your delivery timeline?
A: Typically, our delivery spans 15 to 30 days post receipt of your deposit. However, the exact timeline is contingent on the nature and volume of your order. Q5. Are you able to produce items based on samples provided?
A: Absolutely, we can craft products using your samples or technical drawings. Our capabilities include mold and fixture creation to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to provide samples; however, customers are responsible for the sample fee and courier costs.
Q7. Do you conduct thorough testing of all goods before delivery?
A: Yes, we conduct exhaustive testing on 100% of our goods to ensure quality and reliability before they leave our facilities.
Q8. What does your warranty cover?
A: We proudly offer a one-year warranty, provided the product remains free from human-induced damages.