| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to fostering enduring partnerships by consistently delivering top-tier product quality and maintaining competitive pricing. This ensures our esteemed clients receive maximum value and benefit from our collaboration.
Q2. What are your terms of payment?
A: Our payment terms involve a 30% deposit via T/T, with the remaining 70% to be settled before dispatch. To provide peace of mind, we furnish you with detailed images of your products and their packaging prior to final payment.
Q3. What are your delivery terms for selection?
A: We offer versatile delivery options to meet your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your typical delivery time?
A: Typically, our delivery timeframe ranges from 15 to 30 days post-receipt of your advance payment. The precise timing is contingent upon your specific order details, including item type and quantity. Q5. Can you produce according to the samples?
A: Absolutely, we are equipped to manufacture products based on your samples or technical drawings. We can expertly craft the necessary molds and fixtures to bring your vision to fruition.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, clients are responsible for the cost of the samples and courier fees.
Q7. Do you test all your goods before delivery?
A: Yes, rigorous quality assurance is a cornerstone of our process; we conduct comprehensive testing of all goods to ensure they meet our high standards before delivery.
Q8. How about your warranty?
A: We offer a robust one-year warranty on our products, excluding any damage caused by human error, ensuring your peace of mind and satisfaction with your purchase.
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