Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure the longevity of our business collaboration?
A: We maintain exceptional quality and competitive pricing, ensuring our esteemed customers continue to reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% due prior to delivery. Rest assured, we will provide comprehensive photos of your products and their packaging before you finalize the balance.
Q3. What delivery terms can you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your needs.
Q4. What is your typical delivery timeframe?
A: Typically, orders are fulfilled within 15 to 30 days post receipt of your advance payment. The precise timeline is contingent upon the specific items and order quantity. Q5. Are you capable of producing based on samples?
A: Absolutely, we are equipped to manufacture according to your samples or technical drawings. Our capabilities include building molds and fixtures tailored to your specifications.
Q6. What is your policy on samples?
A: We are pleased to provide samples, though customers are responsible for the sample and courier costs.
Q7. Do you conduct quality tests on all goods prior to delivery?
A: Yes, we rigorously test 100% of our goods to ensure they meet our high standards before dispatch.
Q8. What does your warranty cover?
A: We proudly offer a one-year warranty, provided there is no human-induced damage.