| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-lasting partnership with us?
A: We maintain exceptional product quality and competitive pricing so that our customers can continuously enjoy unmatched benefits and sustained advantage.
Q2. What are the terms of payment you offer?
A: We require a 30% deposit via T/T, with the remaining 70% payable before delivery. To ensure transparency, we provide product and package photos before the balance payment is made.
Q3. Which delivery terms are available for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU, providing flexibility to suit your logistical needs.
Q4. What is your typical delivery timeframe?
A: Typically, delivery occurs within 15 to 30 days following receipt of your advance payment. However, this timeframe may vary according to the specific items and order volume. Q5. Can you manufacture products based on samples?
A: Absolutely, we can produce items based on your provided samples or technical drawings by crafting the necessary molds and fixtures.
Q6. What is your policy regarding product samples?
A: We are pleased to offer samples with the condition that customers cover both the sample and courier costs.
Q7. Do you conduct quality tests on all products before dispatch?
A: Yes, we uphold rigorous standards by conducting a 100% quality test on all goods prior to delivery.
Q8. What does your warranty cover?
A: We offer a one-year warranty on our products, provided there is no damage inflicted by human actions.
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