Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure a prosperous, long-term partnership with our business?
A: By maintaining exceptional product quality and competitive pricing, we ensure our partners reap substantial benefits, fostering long-lasting relationships.
Q2. What are your payment terms?
A: Our payment terms require a 30% T/T deposit, with the remaining 70% payable before dispatch. We will provide product and packaging photos prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility to suit your needs.
Q4. Can you shed light on your delivery timelines?
A: Typically, our delivery window ranges from 15 to 30 days post-receipt of advance payment. The exact timeline is contingent upon order specifics and volume. Q5. Are you capable of production based on provided samples?
A: Absolutely, we can produce based on your samples or technical drawings, and we have the ability to fabricate the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: While we can certainly provide samples, the associated costs, including sample and courier fees, are the responsibility of the customer.
Q7. Do you conduct thorough testing of all goods prior to dispatch?
A: Indeed, we perform comprehensive testing on 100% of our goods to ensure quality before they leave our facility.
Q8. Could you elaborate on your warranty offerings?
A: We offer a robust one-year warranty, provided there is no human-inflected damage to the product.