| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you forge long-lasting business partnerships with us?
A: By consistently ensuring top-tier quality and competitive pricing, we guarantee our customers enjoy substantial benefits, fostering enduring relationships.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% due before dispatch. Prior to settling the balance, we will provide detailed photographs of the products and their packaging for your review.
Q3. Which delivery terms do you offer for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU, catering to diverse logistical preferences.
Q4. What is the expected delivery timeframe?
A: Typically, delivery occurs within 15 to 30 days post receipt of your advance payment. The precise timeframe depends on the specific products and the volume of your order. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we are equipped to produce items based on your samples or technical drawings, with the capability to develop custom molds and fixtures.
Q6. What is your policy regarding samples?
A: Samples are available, though customers are responsible for both the sample and courier costs.
Q7. Do you conduct tests on all products before shipping?
A: Yes, each product undergoes a 100% thorough testing process to ensure complete reliability prior to delivery.
Q8. What kind of warranty do you provide?
A: We offer a comprehensive one-year warranty on all products, excluding cases of human-induced damage.
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