| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with your clients?
A: We prioritize maintaining exceptional product quality and competitive pricing, ensuring our customers consistently experience favorable benefits from our offerings.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% due before shipment. Before settling the balance, we provide comprehensive photos of the products and packaging for your approval.
Q3. What delivery terms do you offer for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU, providing flexibility to meet your logistical preferences.
Q4. Can you provide details on your delivery timeframes?
A: Typically, delivery is within 15 to 30 days post-receipt of your advance payment. The exact timeframe is contingent upon the specific items and order volume. Q5. Are you able to produce items based on samples?
A: Absolutely, we can fabricate products from your samples or technical drawings, and we have the capability to create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are happy to provide samples, though customers are responsible for the sample and courier costs involved.
Q7. Do you conduct quality tests on all goods prior to delivery?
A: Yes, we conduct a thorough 100% inspection on all goods to ensure they meet our quality standards before delivery.
Q8. Could you elaborate on your warranty provisions?
A: We offer a comprehensive one-year warranty on our products, provided there is no damage from improper use or handling.
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